VARSITYCRIBS · YOUR RIGHTS & RESPONSIBILITIES
Privacy policy
What we collect, why we use it, and how to contact us about your information.
Version 2026-11-12
Who operates VarsityCribs
VarsityCribs is operated by Taonashe Pakachena as an individual in Zimbabwe. This notice does not represent VarsityCribs as an incorporated company or licensed estate agency. For privacy requests, email support@varsitycribs.co.zw.
Information we collect
Account details include your name, username, email, password hash, role and optional phone or company details. We also process listings, property locations, photos, saved properties, enquiries, messages, tenancy and move-in records, maintenance reports, invoices and payment records when you use those features. Technical records can include IP address, browser details, page activity, login times and security logs. Do not submit identity documents, financial credentials or sensitive personal information in messages or photos.
Why we use it
We use information to create and secure accounts, confirm emails, recover access, display listings, deliver enquiries, manage tenancies, provide support and detect abuse. Activity records help us understand service usage and troubleshoot problems. Processing must have an applicable lawful basis, such as providing the requested service, a legal obligation or a legitimate interest balanced against your rights. Accepting this notice is not permission for unrelated use or marketing.
Who can see it
Property names, descriptions, photos and advertised locations may be public. Your relevant landlord or student receives the information needed for your enquiry or tenancy, including messages and reports you send. Authorised administrators and delegated property managers may access records for their assigned duties and support. Hidden contact details are not a guarantee of anonymity: avoid putting private information in listing text, images or messages.
Service providers and external links
Hosting providers process stored data; Zoho handles account and support emails; Cloudflare Turnstile may process browser and network information for security. If enabled, payment providers process payment details under their own notices, while we retain transaction references and status. Opening WhatsApp, maps or other external services is subject to their policies. Providers may process data outside Zimbabwe; applicable transfer safeguards must be addressed.
Cookies, offline storage and advertising
We use session/security cookies and browser storage for essential functionality, preferences and supported offline features. Shared devices may retain cached content; sign out and clear site data when appropriate. Signup does not opt you into advertising or marketing. Optional advertising or analytics that require consent must have a separate choice before activation.
Retention and security
We retain information only for as long as needed for its stated purpose, account administration, resolving disputes or applicable legal obligations. Closing an account does not necessarily erase financial, security or dispute records immediately; backup copies may remain until replaced. Contact us for the retention basis applying to your records. Access controls and other safeguards reduce risk, but no online service is risk-free.
Your choices and rights
Contact support@varsitycribs.co.zw to request access, correction, deletion, restriction or to object to processing, where applicable. You may withdraw consent for processing that relies on consent without affecting earlier lawful processing. We may need proportionate identity verification and will explain any lawful reason a request cannot be fully fulfilled. You may raise a complaint with POTRAZ, Zimbabwe’s Data Protection Authority.
Age and updates
Self-service accounts are currently limited to people aged 18 or older. Contact support about an account created by a child. The version shown on this page identifies this notice; material changes should be communicated before they apply. New purposes requiring consent require a separate choice.