VARSITYCRIBS · YOUR RIGHTS & RESPONSIBILITIES
User agreement
The rules for using VarsityCribs as a student or landlord.
Version 2026-11-12
Your agreement and eligibility
This agreement is between you and Taonashe Pakachena, operating VarsityCribs as an individual in Zimbabwe. By creating an account you confirm you are at least 18, can enter this agreement and will provide accurate information. Keep your account secure and report suspected misuse to support@varsitycribs.co.zw.
Our role
VarsityCribs provides accommodation discovery, communication and property-management tools. A listing, approval badge or enquiry is not a guarantee of ownership, condition, safety, availability or a tenancy. Unless expressly agreed otherwise in a separate lawful agreement, the landlord and student are responsible for their rental contract. Inspect the accommodation and confirm the landlord’s authority and terms before committing.
Landlord responsibilities
Only advertise accommodation you own or are authorised to manage. Use accurate photographs, prices, room capacities, availability, facilities and rules, and disclose deposits and extra charges before agreement. Keep listings current. You are responsible for lawful letting, safe accommodation, repairs and respecting tenants’ rights. Do not upload images or information you lack permission to use.
Student responsibilities
Use enquiries honestly, respect viewing arrangements, and agree rent, deposits, room choice, dates and house rules with the landlord. An enquiry does not reserve a bed; an invitation or displayed status must be read with its terms. Report faults accurately. Do not use another person’s identity or payment account without authority.
Payments and fees
Only use payment features actually enabled for your account. Any platform or provider fee must be disclosed before you confirm payment; this agreement does not authorise unspecified charges or recurring debits. Do not treat a pending payment or screenshot as proof of settlement. Direct payments are arranged with the landlord; a manually recorded payment is not gateway verification. Refund and cancellation terms must be disclosed before commitment, subject to applicable law. Report disputes promptly to support.
Acceptable use and content
Do not scam, harass, impersonate, post unlawful or discriminatory content, scrape personal information, spam users or bypass security. You retain ownership of content you upload and give VarsityCribs permission to store, format and display it as necessary to provide the service. This is not permission to use private conversations in advertising.
Privacy and communications
The privacy policy explains necessary processing and sharing. Account verification, password recovery, enquiry and tenancy notifications are service messages. Agreement to these terms is not marketing consent. Use other users’ information only for the legitimate enquiry or tenancy purpose for which it was shared.
Moderation, suspension and closure
We may remove misleading listings or restrict accounts for suspected fraud, security risks, non-payment of agreed platform fees or breaches of this agreement. Where appropriate we will explain the action; contact support to challenge it. You may request account closure. Closure does not cancel an existing tenancy, payment obligation or lawful retention requirement.
Service limitations and disputes
Availability and uninterrupted service are not guaranteed. We do not guarantee another user’s performance or reimburse every loss. Nothing here excludes liability or consumer rights that cannot lawfully be excluded. Zimbabwean law applies, subject to any mandatory protections. Contact support first to seek resolution; this does not remove your right to approach a competent court or regulator.
Changes and contact
The version below identifies the terms accepted at signup. Material future changes should be notified and any required renewed agreement obtained; changes do not retrospectively authorise charges. Contact support@varsitycribs.co.zw for help, complaints or clarification.